eRx

ePrescribe

Prescriptions

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      The eRx section is meant for only authorized staff to order new prescriptions for a patient. The correct personnel can reconcile or re-prescribe medication based on a patient’s medical history and send requests straight to the pharmacy associated with the patient.   

      Create and Send ePrescription

      1. From the patient’s summary screen, users can navigate to the Main and Orders tab
      2. Select the Orders tab > Cloud ERX
      3. Users can also go to the Cloud ERX through a patient’s notes
        1. Open the patient’s notes (see reference)
        2. Click the Orders & Forms drop-down > click Cloud ERX
      4. Enter the medication’s name in the search box > press Enter
        1. Or click Add button
      5. Enter the medication’s name in the search box > press Enter
      6. Double-click the correct medication to add it to the Pending Rx list
      7. Double-click the newly added medication > from this window you can edit the SIG Text, Message to Pharmacist, or edit details for the medication by clicking through the different options
      8. Repeat 1-4 until the required medications are all listed under Pending Rx > click Review button
      9. Click the Pharmacy tab to enter search for the correct pharmacy
      10. Enter the pharmacy’s name in the search box > press Enter
        1. Or click Search
      11. Double-click the correct pharmacy to select it
      12. Click Print (if a paper-copy is needed) > click Send to transmit the prescription

      Reconcile Medication History

      1. Open the patient’s notes (see reference)
      2. Click the Orders & Forms drop-down > click Cloud ERX
        1. Or on the patient’s summary screen navigate to the right side of the screen > click the Orders tab > click Cloud ERX
      3. Click the Medication History tab > select the medications to import into the patient’s chart > click Reconcile Selection
      4. Click the top left check box to select all medications if necessary
      5. After selecting desired medication > Click Reconcile again to bring up new window
      6. If patient is currently taking medication click the check box under Current column > once ready click Reconcile icon
      7. Open the patient’s timeline (see reference) and verify the selected medication are present
      8. Check your message inbox for incoming refills

      Pharmacy

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        Setting Patient Prefer Pharmacy

        1. Open Patient chart >  click on Profile button > select Careteam tab
            1. Click on the Add button to add a Careteam member
            2. Select Pharmacy from the dropdown list, search and select the pharmacy if present
            3. If pharmacy not found, click on the Surescripts button to search from the nationwide database
            4. Note: All pharmacy must be added from Surescripts database in order to ePrescribe. Each pharmacy must have a correct Surescripts ID. You cannot ePrescribe to a manually added pharmacy contact entry.
        3. Make sure pharmacy is Surescripts certified
        4. Select patient
          1. Follow steps to find correct patient
          2. Click patient profile > care team > add icon > select drop down menu > click pharmacy > double click correct pharmacy to add onto patient’s Care Team

        How to Add to Care Team

        1. Follow steps to find correct patient
        2. Click patient profile icon > care team > add icon > select drop down menu > click pharmacy > double click correct pharmacy to add onto patient’s Care Team

        Fetch Rx Refill Daily

        1. Navigate to the upper right hand screen
        2. Click Activities > Fetch RX Refill

        Refill Response

        1. Open a patient’s chart > click the paper checkmark icon on the very right of the item underneath the Messages tab > this will take you straight to the patient’s chart refill request form
        2. From this screen make sure to select the correct form by double checking the date, name of patient, etc. > click the Refills via Surescripts link
        3. Select refill decision from this section 
        4. Once finished click the Refill Request icon > following this completion a Refill Response document will be sent out

        Reference Guide

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          eRx Window – Compose

          • Pending Rx
            • Favorites: opens list of favorite medications
            • Search Box: enter full or partial medication name, opens medication search
            • Question Mark: opens prescriber’s digital reference (PDR)
            • Add: opens medication search
            • Remove: removes selected medications from Pending Rx list
            • Review: switches to Pharmacy tab with pending Rx list
          • Existing Rx
            • Re-Prescribe As Is: adds selected medications to Pending Rx list, does not prompt for modifications
            • Re-Prescribe: adds selected medications to Pending Rx list, does prompt for modifications
            • Add: opens medication search
            • Remove: removes selected medications from Existing Medications list
          • Allergies
            • Add: opens allergy search
            • Remove: removes selected allergies from allergy list

          eRx Window – Pharmacy

          • Pending Rx
            • Send: sends the listed medications to the pharmacy
            • Print: prints the prescription as well as the prescriber, patient and and pharmacy’s information
            • Back: returns to the previous tab
          • Pharmacy
            • Name: enter the correct pharmacy’s name, city, zip, and state
            • Search: opens pharmacy search and displays results based on the criteria

          eRx Window – Medication History

          • Reconcile Selection: imports the selected medications into the patent’s chart
          • Re-Prescribe Selection: opens medication search to add medication to Pending Rx list